Best Practices and Benchmarks
CSIA-Certified members adhere to best practices in all aspects of their business. They have in place processes and procedures that foster honest contracts and fair risk allocation, proper billing, project management that focuses on adherence to schedule, and customer service that is measured. In short, your automation project experience will be the best possible, giving you confidence in your system’s performance and overall peace of mind.
â– Resources
CERTIFIED members must demonstrate a volume of business with engineering content that assures the availability of adequate resources to take on the requirements of your automation projects.
â– Experience
Companies must have a number of years of project experience to qualify as members, assuring that your project isn’t some novice’s training ground.
â– Dedicated Technologists
CERTIFIED members meet the challenges of rapidly changing technology with proven technical management processes. This means you get the best, most current, technical expertise available.
â– Successful Business Ownership
CERTIFIED members must show a record of profitable business operation, protecting you from integrators who may not be around to finish or support your project. They also must have in place adequate liability insurance and proper business practices for activities such as HR, accounting, and general management.
â– Learning Oriented
Through their own internal, audited, quality improvement programs and through attendance at the information-packed CSIA Executive Conference, CERTIFIED members demonstrate a commitment to advancing their businesses with better processes and new techniques, particularly in the areas of project management and business management.
â– Stability
With HR practices geared toward retaining top talent and business practices dedicated to assuring long-term survival, CERTIFIED members provide you with the consistency and stability you need for a successful project. They also have an audited disaster recovery plan that demonstrates an ability to recover data and records, as well as an ability to maintain business operations.